Dec 29, 2010

(Application.exe) wdblsnr.exe has encountered a problem and need to close

To work around this problem, do not run graphic-intensive programs while you are running your Office 2003 program, or turn the graphics hardware acceleration off on your computer.

Method 1: Use for Microsoft Windows XP

  1. Click Start, and then click Control Panel.
  2. Click Appearance and Themes.
  3. Click Display.
  4. On the Settings tab, click Advanced.
  5. On the Troubleshoot tab, move the Hardware acceleration slider control to the third position (from the left), and then click OK.

    Note The following message is the description for this position:
    Disable all DirectDraw and Direct3D accelerations, as well as all cursor and advanced drawing accelerations. Use this setting to correct severe problems with DirectX accelerated applications.
  6. Click OK to close the Display Properties dialog box.

Method 2: Use for Microsoft Windows 2000

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Display.
  3. On the Settings tab, click Advanced.
  4. On the Troubleshoot tab, move the Hardware acceleration slider control to the third position (from the left), and then click OK.

    Note The following message is the description for this position:
    Disable all DirectDraw and Direct3D accelerations, as well as all cursor and advanced drawing accelerations. Use this setting to correct severe problems with DirectX accelerated applications.
  5. Click OK to close the Display Properties dialog box.
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